Privacy policy

At Softia, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.

📥 Information We Collect

When you use our website, we may collect the following information:

Name
Email address
Phone number
Shipping and billing address
Payment information (processed securely through third-party providers)
Device and browsing data (such as IP address, browser type, and cookies)

🛠 How We Use Your Information

We use your information to:

Process and fulfill your orders
Send order confirmations and updates
Provide customer support
Improve our website and services
Prevent fraud and ensure secure transactions
Send promotional emails (only if you opt in)

🔐 Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third parties only when necessary to operate our store, including:

Payment processors
Shipping carriers
Shopify platform services

These third parties are required to keep your information secure.

🍪 Cookies

Our website uses cookies to improve your browsing experience. Cookies help us:

Remember your preferences
Analyze website traffic
Enhance functionality

You can disable cookies through your browser settings if you prefer.

🔒 Data Security

We take appropriate measures to protect your personal information. All sensitive data is processed using secure systems and industry-standard encryption.